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FAQs for web and app usage

In the digital realm, it refers to any type of files or the contents of a database.

It is the property of not having changed over a period of time.

It is the generation of a set of cryptographic evidence that proves the existence and integrity of data from the certification date.  

A technical document with information that legally proves the existence of that document on the certification date. This document allows computer experts to provide proof if required by a judge.  

By uploading the files to be certified via the web or smartphone app, or directly taking photos, video recordings, or audio recordings from the mobile app. You can download the certificates whenever needed. 

The data is sent to servers cryptographically hidden from the app through an irreversible process.  

Yes, because it complies with the requirements of European regulations on the matter. 

Yes, because the data itself is not accessed, only its cryptographic hiding (otherwise known as a digital fingerprint).   

It is a unique identifying value derived from applying a cryptographic operation to the data. It is used as the data’s identity document.  

Yes, any type. This is thanks to the cryptographic versatility of the mechanism.  

Through the app, you can validate the certified file (it will not be transmitted) to verify that it has not been modified and download the certificate that proves it.   

You can legally prove the date on which you had/created your data and that it has not undergone any modifications.  

By email at info@masscert.com or by calling +34 937031843.  

Through the website https://www.masscert.com/delete-account, by email at info@masscert.com, or by calling +34 937031843.